Reef, the thing is, people will buy the stuff online, and still take it to the LFS to try and fix it. They dont care, people never think about the rent and over head that the lfs has, they just all assume that the LFS is price gouging. Where i work, if people keep coming in for advice, by the 3rd time if they arent spending money, they get the "my advice isnt free" speech. I totally agree with you that money needs to be spent at the local stores if you expect them to stay open. Support your local stores, cause you are supporting local hobbyists