[Reefneck]

I had a customer buy a Coralife Super Skimmer 65 from me. He brought it back 2 days later and said it won't fit on his tank with his hood. It was still all wrapped, Only the outer box was opened. He said he just sat the skimmer body on the tank and saw it would not fit. I gave him a store credit for the amount of the skimmer. (We don't do cash refunds).

One week later the same customer called me. He said he boaught a skimmer online and didn't know how to put it together. I ask him what skimmer. It was the same one he returned to me. Now all of a sudden, It fit's his tank! I told him how to put it together being nice. He calls back an hour later saying that he still can't figure it out! At this point, I told him that I will come out and hook it up for him at a charge of $35.00 for a service call. I never heard from him again!

I will not support products you people buy online! How does that pay my rent?
If you buy it online then call the online dealer you bought it from when you need help! Or buy it from me and get instant help for free whenever you need it (During business hours).