FishForums.com - View Single Post - Need some advice about my 150 gallon tank

owong · 04-05-2005, 08:15 AM

Hi everyone I'm new to the forum...I actually have a problem and was looking for some advice. I am located in New York and having been raising fish for about 7 years now. As my fish grew I had to buy a bigger tank, about 3 years ago I went to this store and bought a 150 gallon tank and a metal stand. About 4 weeks ago the sealants on the bottom of the tank somehow loosened up. About 80-90 gallons of water spilled into my room before it was discovered. There was water damage and many things needed to be replaced.

I called the store where I bought the tank and they informed me that I should call the manufacturer of the tank to claim it under their warranty. After speaking to the manufacturer and sending them a picture of the tank on the stand they informed me that the stand is not made by them therefore the warranty was only valid for 30 days. I had no clue that this was the policy nor did I know that the metal stand wasn't made by the same manufacturer of the tank. The stand has no labels but the manufacturer said that they can tell by the way the bars lie on the bottom. I called the owner of the store and he informed me that this isn't his problem and he wasn't liable for any damages. When I bought the tank the sales person told me that the tank has a 20 year warranty. Funny thing is that the store admits that they do not sell the metal stand that is made by the same manufacturer of the tank.

Unfortunately 2 of my 7 fishes died and my friend was nice enough to take them in for the meantime. Does anyone have any advice on what I should do? I was even thinking about taking the owner to small claims court. Is it just a lost cause? I need to find a new tank soon because my friend only has a 55 gallon tank and I think it is getting too crowded for them.....

04-05-2005, 08:15 AM	#1
owong Fishy Member Join Date: Apr 2005 Posts: 11	Need some advice about my 150 gallon tank Hi everyone I'm new to the forum...I actually have a problem and was looking for some advice. I am located in New York and having been raising fish for about 7 years now. As my fish grew I had to buy a bigger tank, about 3 years ago I went to this store and bought a 150 gallon tank and a metal stand. About 4 weeks ago the sealants on the bottom of the tank somehow loosened up. About 80-90 gallons of water spilled into my room before it was discovered. There was water damage and many things needed to be replaced. I called the store where I bought the tank and they informed me that I should call the manufacturer of the tank to claim it under their warranty. After speaking to the manufacturer and sending them a picture of the tank on the stand they informed me that the stand is not made by them therefore the warranty was only valid for 30 days. I had no clue that this was the policy nor did I know that the metal stand wasn't made by the same manufacturer of the tank. The stand has no labels but the manufacturer said that they can tell by the way the bars lie on the bottom. I called the owner of the store and he informed me that this isn't his problem and he wasn't liable for any damages. When I bought the tank the sales person told me that the tank has a 20 year warranty. Funny thing is that the store admits that they do not sell the metal stand that is made by the same manufacturer of the tank. Unfortunately 2 of my 7 fishes died and my friend was nice enough to take them in for the meantime. Does anyone have any advice on what I should do? I was even thinking about taking the owner to small claims court. Is it just a lost cause? I need to find a new tank soon because my friend only has a 55 gallon tank and I think it is getting too crowded for them.....