(the beginning)
We received a phone call after submitting complaints to the store and headquarters, and we're still not satisfied. One thing that irked me is that the store manager was clueless to both our concerns and life in general. One thing she said in our conversation was that she initially wanted some jack dempseys but she couldn't find any small and colorful ones??? I began to tell her that the colors show up later, but that would've been like shooting a dead terrorist, although it would've felt good it wouldn't make a difference. Stupid is as stupid does. Anyhoo, I'll post the new letter in just a moment...