Hi,
I just bought one of these items and am thoroughly disgusted with it.
I have exactly the same issues as you have encountered along with a few others: The hose and output don't properly align; the bubble reduction unit pushes the pump to the side, the water flow control does nothing and because of the problems I encountered trying to seat the pump to the proper level, I had to buy new hose and even after all that and several hours of piddling; I still was not able to get this to work as a HOB device. It simply does not work; at least not by their instructions.
PLEASE SAVE YOURSELF ONE GREAT HEADACHE AND DON'T BUY THIS UNIT.
Regards,
PSM
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